Ecommerce website development in Dubai for retail and D2C brands
A store has to take Arabic and English shoppers, local payments, delivery and stock counts without manual copying. We build and connect the storefront, back office and customer support so orders flow cleanly.
What slows this sector down today.
- 01
Stock differs across channels
The store, the shop floor and marketplaces each hold their own counts. Customers order items that are already sold.
- 02
Checkout loses buyers
Slow mobile pages, missing local payment options and English-only forms push shoppers to leave before paying.
- 03
Support lives in WhatsApp
Order status, returns and sizing questions arrive in chat and need someone to look up the order by hand.
- 04
Ad spend without clear returns
Campaign reports and store orders do not match, so it is hard to see which channel brings repeat customers.
Systems built around how you work.
Store build on Shopify or custom
We choose the platform with you based on catalogue size, rules and budget, then build a fast bilingual store with RTL layouts.
E-commerce Website DevelopmentPayments, delivery and stock integrations
Connect payment gateways, buy-now-pay-later options, couriers and your inventory or ERP system.
API & Third-Party IntegrationERP and inventory
One source of truth for stock, purchasing and invoicing across store, warehouse and shop.
ERP Software SolutionsWhatsApp order updates and support
Order confirmations, delivery updates and customer questions through the WhatsApp Business API.
WhatsApp Business API IntegrationMarketing and content
Search, paid campaigns and product video that feed the store and report against orders.
Digital Marketing Services
Where AI actually helps.
Order status and returns assistant
Customers ask where their order is on WhatsApp and get the answer from your store data, with a handover for returns that need a person.
Product copy in two languages
Draft Arabic and English product descriptions from your attribute data. Your team approves before publishing.
Abandoned cart and restock messages
Send reminders and back-in-stock messages only to customers who opted in.
How to win customers online.
Category and product pages built for search
Clear category pages, structured product data and Arabic search terms, so shoppers find you without paying for every click.
Paid ads measured against orders
Meta and Google campaigns tracked to purchases and repeat orders, not clicks alone.
Social and video content
Short product video and a steady social calendar that links back to the store.
A realistic order of work.
- 01
First 30 days
- Audit catalogue, stock sources and current checkout
- Pick platform and payment methods
- Design the Arabic and English store
- 02
By day 90
- Store live with payments and delivery connected
- Inventory sync with ERP or POS
- WhatsApp order updates running
- 03
After that
- Search and paid campaigns tuned monthly
- Loyalty and repeat-purchase flows
- New channels such as a mobile app when volume justifies it
SYSTEMS WE CONNECT
- Shopify
- WooCommerce
- Tabby
- Tamara
- Stripe
- Odoo
- Zoho Inventory
- WhatsApp Business API
- Meta and Google Ads
- Courier APIs such as Aramex
Examples only. We connect what you already use, where you have access and the provider allows it.
RULES TO KNOW
- The UAE personal data protection law has applied since 2 January 2022. It covers personal data processed by electronic means, inside or outside the UAE, and generally needs the data owner's consent. Your own adviser should confirm how it applies to your business. UAE Government Portal: data protection laws
- WhatsApp Business policy allows you to message people only after they gave you their number and opted in to receive your messages. You are responsible for an opt-in method that fits the law, and for honouring opt-out requests. WhatsApp Business Messaging Policy
Not legal advice. Confirm your obligations with the regulator or a qualified adviser.
Questions we hear
Should we use Shopify or a custom store?
Shopify suits most brands that sell standard products and want to launch quickly. Custom suits unusual pricing, B2B rules or deep ERP links. We compare both against your catalogue and workflow before you commit.
Can you add Tabby or Tamara at checkout?
Yes, where the platform supports it. You need an approved merchant account with each provider, and we handle the technical connection and testing.
Will the store work in Arabic and English?
Yes. We build full right-to-left layouts, translated checkout and emails, and separate product content per language rather than a machine overlay.
Can we sync stock between the shop and the online store?
Yes. We connect the store to your POS, Odoo, Zoho or other inventory system so one count updates everywhere. We confirm what the system exposes before quoting.
Start here
Get your free tech and growth audit.
Tell us a little about your business. We will get in touch, look at what you have, and tell you what is worth fixing first.