Software for maintenance, cleaning and field service companies in Dubai
Customers book on WhatsApp, technicians work in the field and the office juggles both. We build booking, dispatch and reporting so every job has an owner, a time and a record.
What slows this sector down today.
- 01
Bookings arrive everywhere
Calls, WhatsApp, forms and marketplaces all bring jobs. Someone retypes them into a sheet and details get lost.
- 02
Dispatch is guesswork
The office does not know who is free, who is nearby or which job is running late.
- 03
No proof of work
Photos, signatures and parts used stay on technician phones. Disputes and repeat visits are hard to settle.
- 04
Quotes and invoices lag
Quotes are written by hand and invoices go out days later, which slows payment.
Systems built around how you work.
Booking and dispatch platform
One place for every job: customer, address, service, technician, time and status.
Custom Software DevelopmentTechnician and customer apps
Technicians see jobs, navigate, capture photos and signatures. Customers book and track visits.
Mobile App DevelopmentWhatsApp booking assistant
Take the service type, area, photos and preferred time on WhatsApp, then create the job automatically.
AI Agents & WhatsApp ChatbotsWorkflow automation
Reminders, follow-ups, quote approvals and invoice creation triggered by job status.
AI Automation & Workflow AutomationWebsite and local search
Service and area pages that bring in bookings, linked to the same system.
Web Application Development
Where AI actually helps.
Job intake from photos and messages
Customers send a photo and a short description. The assistant fills in the job card and asks for missing details.
Schedule suggestions
Suggest technician and time slot based on area, skills and open jobs. Dispatchers confirm.
Service report drafts
Turn technician notes and photos into a clean visit report for the customer.
How to win customers online.
Service and area pages
A page for each service in each area you cover, with real details, in Arabic and English.
Google Business Profile and reviews
Ask customers for a review after each completed job and keep profiles accurate.
Repeat and contract customers
Reminders for recurring cleaning, AC servicing and pest control visits, sent to customers who opted in.
A realistic order of work.
- 01
First 30 days
- Follow a job from enquiry to payment
- List service types, areas and pricing rules
- Pick the first workflow to automate
- 02
By day 90
- Booking and dispatch live for one service line
- Technician app with photos and signatures
- WhatsApp job confirmations
- 03
After that
- Add remaining services and teams
- Quotes, invoices and payments linked in
- Reports on jobs, repeat visits and response time
SYSTEMS WE CONNECT
- WhatsApp Business API
- Google Maps
- Odoo
- Zoho Books
- QuickBooks
- Stripe and local payment gateways
- Google Business Profile
- HubSpot
Examples only. We connect what you already use, where you have access and the provider allows it.
RULES TO KNOW
- WhatsApp Business policy allows you to message people only after they gave you their number and opted in to receive your messages. You are responsible for an opt-in method that fits the law, and for honouring opt-out requests. WhatsApp Business Messaging Policy
- The UAE personal data protection law has applied since 2 January 2022. It covers personal data processed by electronic means, inside or outside the UAE, and generally needs the data owner's consent. Your own adviser should confirm how it applies to your business. UAE Government Portal: data protection laws
Not legal advice. Confirm your obligations with the regulator or a qualified adviser.
Questions we hear
Do we need our own app or can we use off-the-shelf field service software?
Off-the-shelf tools work if your process is standard. Custom fits when your pricing, zones or customer journey are specific. We check your workflow against ready tools before suggesting a build.
Can customers book through WhatsApp?
Yes. The assistant collects the details and creates the job in your system. Staff can step into the chat at any point.
Does the technician app work without good signal?
We can design it to keep working offline and sync when the phone reconnects. We confirm this requirement during scoping.
Can this scale if we add more service lines?
Yes. We start with one service line and add others as configuration, not a rebuild.
Start here
Get your free tech and growth audit.
Tell us a little about your business. We will get in touch, look at what you have, and tell you what is worth fixing first.