Work order and project software for UAE contractors and FM companies
We build work order apps, site reports, quote and variation tracking and customer portals for contractors, fit-out teams, facility management and maintenance companies. Technicians get a simple mobile app, managers get live status, and finance gets clean records.
What slows this sector down today.
- 01
Requests arrive by call, chat and email
Tenants and clients report issues in many channels. Jobs are lost, duplicated or assigned late.
- 02
No proof of completed work
Photos live on technicians' phones. When a client disputes a visit, nobody can show before and after.
- 03
Preventive maintenance missed
AMC schedules sit in spreadsheets. Visits are missed, assets fail and contract renewals suffer.
- 04
Costs and variations tracked late
Materials, subcontractors and variations reach finance weeks later, so margins are known only at project end.
Systems built around how you work.
Work order and helpdesk system
One intake for calls, forms and WhatsApp, with assignment, priority and status that clients can follow.
Custom Software DevelopmentTechnician mobile app
Check-in, checklists, photos, parts used and client signature, working offline in basements and plant rooms.
Mobile App DevelopmentERP for projects, purchasing and invoicing
Project budgets, purchase orders, subcontractor claims and invoices in one system such as Odoo or Zoho.
ERP Software SolutionsClient portal and tender page
A bilingual site with project showcases, prequalification documents and a portal for service requests.
Web Application DevelopmentWhatsApp job updates
Automatic messages when a technician is assigned, on the way and finished.
WhatsApp Business API Integration
Where AI actually helps.
Triage incoming requests
Read a message in Arabic or English, tag trade and urgency, and create a draft work order for the coordinator to confirm.
Site report summaries
Turn daily notes and photos into a short progress report for the client, reviewed before sending.
Quote drafting from past jobs
Suggest line items and quantities from similar past quotes for an estimator to adjust.
How to win customers online.
Project portfolio pages
Case-style pages with scope, location and sector, so tender teams and developers can verify your experience.
Search for maintenance and fit-out services
Service pages by trade and by area such as Business Bay or JLT, with clear request buttons.
LinkedIn outreach to property managers
Content and outreach to building owners, property managers and developers, tracked in a CRM.
A realistic order of work.
- 01
First 30 days
- Map how a request becomes an invoice
- List asset types and contract schedules
- Choose work order and ERP approach
- 02
By day 90
- Work order system and technician app live
- Photo proof and client signature in use
- WhatsApp job updates running
- 03
After that
- Preventive maintenance schedules
- Project cost tracking in ERP
- Client portal and reporting
SYSTEMS WE CONNECT
- Odoo
- Zoho Books
- SAP Business One
- CAFM tools
- Microsoft 365
- Google Workspace
- WhatsApp Business Platform
- Payment gateways
Examples only. We connect what you already use, where you have access and the provider allows it.
RULES TO KNOW
- UAE Ministry of Finance announced phased mandatory e-invoicing. Businesses with annual revenue of AED 50 million or more must appoint an accredited service provider by 30 October 2026 and go live on 1 January 2027. Businesses below AED 50 million must appoint one by 31 March 2027 and go live on 1 July 2027. Confirm your own timeline with the Ministry of Finance or your tax adviser. KPMG TaxNewsFlash, UAE phased implementation of e-invoicing (July 2026)
Not legal advice. Confirm your obligations with the regulator or a qualified adviser.
Questions we hear
Is this a CAFM system?
We can build a focused work order and maintenance system tailored to your workflow, or connect an existing CAFM product to your ERP and portal. We compare both with you and prefer the lighter option that fits.
Does the technician app work without internet?
Yes. Jobs, checklists and photos are saved on the phone and synced when the connection returns.
Can it connect to our accounting system?
Usually yes, through the API of Odoo, Zoho Books, SAP Business One and similar systems. We check the API during discovery.
Do you handle e-invoicing?
The Ministry of Finance has announced phased dates from 1 January 2027 based on revenue. We prepare invoice data to pass to an accredited provider you appoint. Confirm your timeline with the Ministry or your tax adviser.
Start here
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